Terms of service

This website is operated by DavolinePets. Throughout the site, the terms “we,” “us,” and “our” refer to DavolinePets. By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not use our website or purchase products from our store.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or country of residence, or that you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose. You must not transmit viruses, malware, or any harmful code.

Products and Availability

We make reasonable efforts to display product information, images, prices, and availability as accurately as possible. However, we do not guarantee that all product descriptions, images, pricing, or availability will always be error-free, complete, or current.

We reserve the right to modify, update, or discontinue any product at any time without notice.

Pricing and Payments

Prices for our products are subject to change without notice. We reserve the right to correct pricing errors, cancel orders affected by pricing mistakes, or refuse orders when necessary.

All payments must be completed through the payment methods available at checkout. Orders are not confirmed until payment has been successfully processed.

Shipping

We currently ship to the United States. Shipping times, costs, and availability may vary depending on the product, destination, carrier, and fulfillment partner.

More information is available in our Shipping Policy.

Returns and Refunds

Returns and refunds are handled according to our Refund Policy. Please review the Refund Policy before placing an order.

Order Accuracy

Customers are responsible for providing accurate contact, billing, and shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided at checkout.

Third-Party Services

Some parts of our store may rely on third-party services, including payment processors, fulfillment partners, shipping providers, and apps. These third-party services may have their own terms and policies.

Limitation of Liability

DavolinePets is not liable for indirect, incidental, special, or consequential damages related to your use of our website, products, or services, except where prohibited by law.

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

User Conduct

You agree not to misuse our website, interfere with its operation, attempt unauthorized access, or use the site in a way that may harm DavolinePets, our customers, or third-party services.

Changes to These Terms

We reserve the right to update or change these Terms of Service at any time. Updates will be posted on this page. Your continued use of the website after changes are posted means you accept the updated Terms.

Contact Information

If you have questions about these Terms of Service, contact us through our Contact page or email us at support.davolinepets@gmail.com.